Terms of Service
Terms and Conditions
Effective Date: January 02, 2026
Last Updated: August 20, 2026
Welcome to YTDS Ezi Shiperz (“YTDS Ezi Shiperz,” “YTDS,” “we,” “us,” or “our”).
These Terms and Conditions govern your use of the YTDS Ezi Shiperz website, mobile application, customer account, and shipping and logistics services.
By using our website, creating an account, submitting a shipment, or using our services, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use our services.
1. Our Services
YTDS Ezi Shiperz provides shipping and logistics services, which may include:
- Air freight
- Sea freight
- Barrel shipping
- Package receiving
- Package forwarding
- Package tracking
- Delivery services
- Warehouse services
- Other related shipping and logistics services
Specific services, rates, delivery schedules, and availability may vary.
2. Customer Information
Customers are responsible for providing accurate and complete information when using our services.
This includes:
- Full name
-TRN
- Telephone number
- Email address
- Shipping address
- Recipient information
- Package description
- Package value
- Customs information
- Any other information required to process the shipment
YTDS Ezi Shiperz is not responsible for delays, additional charges, failed deliveries, or other problems caused by incorrect, incomplete, or misleading information supplied by the customer.
3. Customer Accounts
Where an account is required, customers are responsible for maintaining the confidentiality of their login information.
You are responsible for activity carried out through your account unless you notify us of unauthorized access.
Customers should immediately contact YTDS Ezi Shiperz if they believe their account has been compromised.
4. Shipping Charges and Payment
Shipping charges are based on the applicable rate, shipment type, weight, dimensions, destination, and other applicable factors.
Additional charges may apply for services such as:
- Customs-related charges
- Duties and taxes
- Storage
- Special handling
- Oversized or unusually heavy packages
- Delivery outside standard service areas
- Redelivery
- Address corrections
- Other services requested by the customer
All charges must be paid according to the payment terms communicated by YTDS Ezi Shiperz.
YTDS Ezi Shiperz reserves the right to hold or delay the release or delivery of a package where payment is outstanding.
5. Package Weight and Charges
Shipping charges may be calculated using actual weight, dimensional/volumetric weight, or another applicable method depending on the shipment.
Where applicable, the chargeable weight may be the greater of the actual weight or dimensional weight.
YTDS Ezi Shiperz reserves the right to reweigh or inspect packages where necessary to determine the correct shipping charge.
6. Customs, Duties and Taxes
Customers are responsible for providing accurate information required for customs clearance.
Customers are also responsible for applicable customs duties, taxes, fees, assessments, or other government charges associated with their shipment unless otherwise stated by YTDS Ezi Shiperz.
YTDS Ezi Shiperz does not control customs decisions, inspections, assessments, delays, or government charges.
Customs authorities may open, inspect, hold, seize, or otherwise process shipments in accordance with applicable laws.
7. Prohibited and Restricted Items
Customers must not ship items that are prohibited by law, restricted without the required authorization, or prohibited by YTDS Ezi Shiperz or the carrier being used.
Prohibited or restricted items may include, but are not limited to:
- Illegal drugs or controlled substances
- Weapons and ammunition
- Explosives
- Flammable or hazardous materials
- Counterfeit goods
- Stolen goods
- Items prohibited by customs or applicable law
- Dangerous goods
- Certain batteries or chemicals
- Perishable goods where the required shipping conditions cannot be provided
- Any item that may endanger people, aircraft, vessels, vehicles, facilities, or other shipments
Customers are responsible for informing YTDS Ezi Shiperz of the contents of their packages accurately.
A shipment may be refused, returned, opened, held, destroyed, surrendered to authorities, or otherwise dealt with if it contains prohibited or restricted items.
8. Incorrect or Undeclared Contents
Customers must not intentionally misrepresent, conceal, undervalue, or incorrectly declare the contents or value of a shipment.
If a package contains undeclared, incorrectly declared, prohibited, or restricted goods, YTDS Ezi Shiperz may take appropriate action, including holding the shipment, refusing transportation, returning the shipment, charging applicable fees, or notifying the relevant authorities.
The customer may be responsible for resulting costs, penalties, losses, or charges to the extent permitted by law.
9. Package Inspection
YTDS Ezi Shiperz reserves the right to inspect packages where reasonably necessary for security, safety, customs, legal, regulatory, or operational purposes.
Packages may also be inspected by carriers, customs authorities, government agencies, or other authorized parties.
10. Delivery
Delivery times are estimates unless YTDS Ezi Shiperz has expressly agreed otherwise in writing.
Delivery may be affected by circumstances beyond our control, including:
- Customs processing
- Weather
- Natural disasters
- Transportation disruptions
- Flight or vessel delays
- Port congestion
- Government action
- Strikes or labor disruptions
- Security incidents
- Incorrect customer information
- Unavailable recipients
- Other unforeseen circumstances
YTDS Ezi Shiperz will make reasonable efforts to provide updates when significant delays occur.
11. Delivery Attempts
Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the shipment where required.
Additional charges may apply for:
- Redelivery
- Address changes
- Special delivery requests
- Delivery outside designated areas
- Storage resulting from an unsuccessful delivery
12. Package Pickup
Where a package is designated for customer pickup, the customer may be required to provide appropriate identification, account information, tracking information, or other verification before the package is released.
YTDS Ezi Shiperz may refuse to release a package where there is a reasonable concern regarding identity, authorization, payment, or security.
13. Storage
Packages may be subject to storage charges of $500 per day if they are not collected or delivered within 7 day window communicated by YTDS Ezi Shiperz.
Customers are responsible for keeping their contact information current so that we can contact them regarding packages awaiting collection or delivery.
Packages that remain unclaimed for an extended period may be handled in accordance with applicable law and YTDS Ezi Shiperz's applicable storage or disposal procedures.
14. Lost or Damaged Packages
YTDS Ezi Shiperz takes reasonable steps to protect packages while they are in our care.
If a package is lost, damaged, or missing, the customer must notify YTDS Ezi Shiperz as soon as reasonably possible.
Claims may require:
- Tracking number
- Proof of payment
- Proof of purchase or value
- Description of the contents
- Photographs of damage
- Other supporting documentation reasonably requested by YTDS Ezi Shiperz
Any liability for loss or damage will be subject to applicable law, the terms of the relevant carrier, the type of service purchased, and any applicable declared value or insurance coverage.
15. Damaged Packaging
Customers should inspect packages promptly after delivery or collection.
Where a package appears damaged, customers should notify YTDS Ezi Shiperz as soon as possible and provide photographs and other supporting information where requested.
Failure to promptly report damage may affect our ability to investigate or process a claim.
16. Insurance and Declared Value
Unless expressly stated otherwise, shipping charges do not automatically constitute insurance for the full value of the contents of a shipment.
Where insurance or additional protection is available, customers should ask about the applicable terms, limits, exclusions, and fees before shipping.
Customers are responsible for accurately declaring the value of their goods when required.
17. Items of Special Value
Customers should notify YTDS Ezi Shiperz before shipping high-value, fragile, sensitive, or otherwise special items.
Certain items may be subject to additional requirements, restrictions, fees, or limitations.
18. Personal Belongings and Used Items
Customers are responsible for accurately describing personal belongings, used items, gifts, merchandise, or other goods shipped through YTDS Ezi Shiperz.
Customs authorities may determine the value and classification of goods regardless of the customer's stated value.
19. Returns
Returns are subject to the policies of the sender, retailer, carrier, customs authorities, and applicable shipping service.
YTDS Ezi Shiperz is not responsible for a retailer's return policy.
Customers may be responsible for additional shipping, handling, customs, or other charges associated with returning a package.
20. Website and Mobile Application
Our website and mobile application may provide information about our services, customer accounts, shipment tracking, notifications, payments, and other features.
We make reasonable efforts to keep information accurate and available, but we do not guarantee that the website or application will always be uninterrupted, error-free, or available.
We may modify, suspend, update, or discontinue features from time to time.
21. Acceptable Use
Customers must not use our website, application, or services to:
- Commit or facilitate illegal activity
- Submit false or fraudulent information
- Attempt unauthorized access to our systems
- Interfere with our website or application
- Upload malicious software
- Abuse or harass our employees or representatives
- Ship prohibited goods
- Circumvent security or payment procedures
- Use another person's account without authorization
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
22. Privacy
Your use of our services is also subject to our Privacy Policy, which explains how YTDS Ezi Shiperz collects, uses, protects, stores, and shares personal information.
By using our services, you acknowledge that you have read our Privacy Policy.
23. Third-Party Service Providers
YTDS Ezi Shiperz may use third-party companies and service providers to assist with transportation, warehousing, customs processing, payments, technology, delivery, and other business functions.
These third parties may have their own terms and conditions that apply to the services they provide.
24. Limitation of Liability
To the extent permitted by Jamaican law, YTDS Ezi Shiperz will not be responsible for losses, delays, damages, or expenses resulting from circumstances beyond our reasonable control.
This may include customs actions, government restrictions, natural disasters, severe weather, transportation interruptions, carrier delays, incorrect information provided by customers, prohibited goods, or other circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under Jamaican law.
25. Indemnity
To the extent permitted by law, customers may be responsible for losses, costs, claims, penalties, damages, or expenses incurred by YTDS Ezi Shiperz as a result of:
- False or inaccurate information provided by the customer
- Prohibited or undeclared items
- Improper use of our services
- Violation of these Terms and Conditions
- Violation of applicable laws or regulations
- Unauthorized use of another person's account
26. Complaints and Customer Support
We value our customers and will make reasonable efforts to resolve complaints fairly and promptly.
Customers should contact us with their tracking number and relevant details so that we can investigate the matter.
YTDS Ezi Shiperz
Website: www.ytdsezishiperz.com
Email: info@ytdsezishiperz.com
Telephone: 876-557-9056
Address: Savanna la mar,
27. Changes to These Terms
YTDS Ezi Shiperz may update these Terms and Conditions from time to time.
Updated Terms will be posted on our website with a revised “Last Updated” date.
Your continued use of our services after changes are posted means that you accept the updated Terms, to the extent permitted by law.
28. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Jamaica.
Any dispute relating to these Terms or our services will be subject to the applicable laws and jurisdiction of Jamaica.
29. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
30. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or terms specifically applicable to a particular service, constitute the terms governing your use of YTDS Ezi Shiperz services, subject to any separate written agreement between YTDS Ezi Shiperz and a customer.
31. Contact YTDS Ezi Shiperz
If you have questions about these Terms and Conditions, please contact us:
YTDS Ezi Shiperz
Website: www.ytdsezishiperz.com
Email: info@ytdsezishiperz.com
Telephone: 876-557-9056
Address: Savanna la mar, Westmoreland, Jamaica
© 2026 YTDS Ezi Shiperz. All Rights Reserved. Westmoreland, Jamaica
Last updated: 8/20/2026